PRACTICAL ADVICES

Please consult the Return section from Terms & Conditions before filling in the return form.

How the return works? Follow the steps below:

1. Fill out the return form and send it to us via e-mail customerservice@terra-mode.com. You have to place it also in your package.

2. Affix the shipping label to the outside of your package. Be sure the return address is the good one.

3. Drop the package at your local shipping provider.

When returning packages we recommend that you use tracked delivery, as we assume no responsibility for the lost or delayed returns.

We will only assume responsibility of the package when it has arrived at our address.

You will be informed by e-mail as soon as we have received it.

RETURN FORM